Refund policy

Return and Refund Policy
Thank you for shopping at Allwaystore. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Return Timeframe & Eligibility
We offer a [X DAYS]-day return policy, which means you have [X DAYS] after receiving your item to request a return.
To be eligible for a return, your item must meet the following criteria:
  • It must be in the same condition that you received it.
  • It must be unworn, unused, and unaltered.
  • It must include all original tags, accessories, and documentation.
  • It must be in its original packaging.
2. Non-Returnable Items
Certain types of items cannot be returned for a refund. These include:
  • Perishable goods (such as food, flowers, or plants).
  • Custom products (such as special orders or personalized items).
  • Personal care goods (such as beauty products or hygienic items).
  • Items purchased on final sale or gift cards.
3. Damaged, Defective, or Incorrect Items
Please inspect your order immediately upon arrival. If the item is defective, damaged, or if you receive the wrong item, contact us right away at [harshitaggarwal0789@gmail.com] with your order number and a photo of the issue. We will evaluate the problem immediately, provide a prepaid shipping label, and make it right by sending a replacement or issuing a full refund at no cost to you.
4. How to Initiate a Return
To start a return, please contact our support team at [EMAIL ADDRESS] with your order number and the reason for the return. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
5. Return Shipping Costs
  • For defective or incorrect items: Allwaystore will cover 100% of the return shipping costs.
  • For change-of-mind returns: Customers are responsible for paying their own return shipping costs. Shipping costs are non-refundable. We highly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
6. Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item on our store.
7. Refund Process and Timing
Once we receive and inspect your returned item, we will send you an email to notify you that we have received it and whether your refund has been approved.
If approved, your refund will be processed automatically back to your original method of payment within [5 to 10 days]. Please remember it can take some time for your bank or credit card company to process and post the refund to your account.